Traditional measures of social
responsibility are subjective and are open to interpretation on many factors
(historical, socioeconomic, religious, cultural, and etcetera). As a symbol
these measures (honesty, dignity, humility and etcetera) are essential for
human kind. Still, Entine and Jennings’ eight questions do not question these
measures, but are a foundation to evaluate in an objective fashion the behavior
of organizations. The authors’ objective is to eliminate the influence of
political issues. Companies, as individuals, need a deeper look to be
described. These questions do not only focus on a virtue such as a feature of a
product or a charity supported by a company to enhance its image, but it
questions its relationship with the law, their possessions, the ways they
display their products or services and their interactions with internal and
external stakeholders (Jennings, 2012; Salam, 2009). I see these eight
questions as a tool to be able to distinguish between individual behavior and
organizational behavior. It is possible to create a social responsibility
fingerprint for a company when information is available to respond to each of
these questions accurately. Furthermore, the model also assists in questioning
if, at a certain point, laws or other type of norms that affect the behavior of
firms need to be adapted to what the communities might require.
This model can also be a guide for
organizations to understand their role in society and its successful
application would mostly depend on the ethical profile of the employees
(Jennings, 2012; Salam, 2009). At all levels of a company employees should be
aware that they represent an entity and either their personal choices or their
management directives might create ethical dilemmas. Even though traditional
measures and the model are distinct concepts to evaluate individuals and
organization they are interdependent. Companies create policies and their
employees have an obligation to question their integrity and apply them
correctly. Traditional measures and the model can assist balancing out the
objective of business, which is to create quality products and profits and the
objective of most societies, which is to exist in harmony. These eight
questions and the traditional measures of social responsibility must reflect on
the mission, values and credo of individuals and organizations not only on
paper, but in action and strategy.
Works
cited
Jennings, M. (2012). Business
ethics: case studies and selected readings. 7th ed. Mason, OH South-Western
Cengage Learning.
ISBN:
9780538473538
Salam, M. (2009). Corporate social
responsibility in purchasing and supply chain. Journal Of Business Ethics,
85355-370. doi:10.1007/s10551-008-9733-0
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